How long does it take for my order to get shipped? 

As each piece is thoughtfully custom-made to order (unless specified otherwise), please kindly allow 4-8 weeks for your items to be meticulously crafted and prepared for shipment. We are committed to delivering high-quality products made just for you.

For your convenience, we ship all orders via Priority Mail, which usually takes about 3-5 days for domestic delivery. However, please note that during the Holiday season, there may be a slight delay due to increased sales volume.

To ensure that your order arrives in a timely manner, we kindly encourage you to place your orders a few weeks in advance. This helps us serve you better and guarantees that your bespoke items reach you as expected.

What is the return policy?

All products are custom made to order therefore all sales are final. 

Wholesale inquiries please send DM via instagram www.instagram.com/onch